Return & Exchange Policy

We offer a 14-Day return/exchange policy.  

Please take the time to find the right size product.  We do not refund shipping fees.  Item(s) must be returned in original condition or a 50% (of the item's price) Restocking Fee will apply.  For returns/exchanges, the customer is responsible for shipping and postage back to us, we do not provide prepaid labels.  If you are exchanging we pay for postage of the exchange back to you!

You can ship returns/exchanges to:

Stretchlace - C/O ShipZoom Returns
2260 S. Cole Rd. Suite 110
Boise, ID 83709

Please include the original packing slip.  If that is not available, please write your name and order number on a slip of paper and include that with your return/exchange.

We process returns/exchanges within 14-days of receipt.  We appreciate your patience.  If you believe we have received your package and have not processed your return/exchange, please feel free to reach out to us!